The same questions, answered without your team retyping them.
Most support is the same twenty questions. Bud answers them from your own documents, day and night, understands a photo of the problem, and brings in a person the moment it matters.
- 24/7answers, including holidays
- 0customers asked to repeat themselves
- 1thread per customer, across channels
What Bud does with it
- 1Reads your materialPolicies, FAQs, manuals and past answers.
- 2Answers in the customer’s wordsIncluding voice notes, photos and PDFs.
- 3Knows its limitsSays when it is unsure instead of inventing.
- 4Hands over with the threadYour team reads the context, not a ticket number.
It answers from your knowledge, not the internet
Upload the documents you already have. Bud answers from them, quotes the policy correctly and refuses to invent an answer it cannot support.
- Your policies, manuals and FAQs
- Says "I do not know" instead of guessing
- New answers become lessons you approve
A photo is often the whole ticket
Customers send pictures, voice notes and documents rather than describing the problem. Bud reads all of them, so nobody has to translate the problem into a form.
- Photos of the damaged item
- Voice notes in the customer’s language
- Invoices and PDFs read, not ignored
Your team gets the hard half only
When a complaint needs judgement, money or an apology from a human, Bud steps back and hands over the whole conversation so nobody asks the customer to start again.
- You set what must always reach a person
- Full thread handed over, no repetition
- Take over with one tap, hand it back after
What comes with it
Trained on your documents
Not on generic internet answers.
Every channel, one thread
WhatsApp, Instagram, web chat and email.
Escalation rules are yours
Refunds, complaints, VIPs, anything you choose.
Learns with approval
You approve a lesson before it is used.
Reads the whole history
Returning customers are not strangers.
Answers at 3am
Without a night shift.
Questions people ask
It answers only from your material and says when it is unsure. You can read every conversation and correct the underlying document.
Only if you allow it. By default anything involving money goes to a person.
Hours, not weeks. Most businesses upload what they already have and are live in a day.
Talk to us about your setup. Bud writes to your systems, it does not ask your team to move.