The enquiry at 11pm becomes a viewing at 6pm.
Buyers and tenants message when they are free, which is exactly when your agents are not. Bud answers instantly, finds out what they are actually looking for, and books the viewing in your agent’s calendar.
- 11pmwhen most enquiries arrive
- 3sto answer, any hour
- 0portal leads left unanswered
What Bud does with it
- 1Answers the portal lead firstBefore the buyer messages the next agency.
- 2Finds out what they wantBuy or rent, budget, timing, size.
- 3Books the viewingChecks the calendar, holds the slot, sends confirmation.
- 4Tells the agentWith the whole conversation, not a name and number.
From an Instagram DM to a booked viewing, overnight
The buyer who messages at 23:04 is messaging three other agencies at 23:05. Whoever answers first gets the viewing — and at 23:04 that is never a person.
- 2 bed
- Parking
- Available Mar 1
Meanwhile the same buyer is messaging three other agencies.
- New enquiry23:04 · Instagram
- Answered23:04 · three seconds later
- QualifiedRenting · from next month · 2 bed · parking
- Viewing bookedTomorrow 18:00 · confirmed both ways
- Rachel has itWith the whole thread, not a name and a number
Nobody waits until the office opens
Instagram DMs at midnight, portal leads on Sunday, WhatsApp during a viewing. Bud answers all of them the moment they arrive and keeps the conversation alive until your agent is free.
- Instagram, WhatsApp, web chat and email
- Answers at night and at weekends
- Never leaves a portal lead cold
Viewings land in the right calendar
Bud only offers times that are genuinely free, holds the slot, sends the confirmation and reminds the buyer the day before, so fewer viewings are missed.
Your agents walk in prepared
Every viewing comes with what the buyer said: budget, timing, whether they are financed, what they did not like about the last property.
- Budget and timing captured in the chat
- Written to your CRM with a summary
- The serious buyers are obvious
What comes with it
Portal leads answered instantly
The first agency to reply usually wins.
Listing details on hand
Price, size and availability from your own list.
Viewings in the calendar
Booked, confirmed and reminded.
Agent handover
One tap, with the whole thread.
Any language
Overseas buyers in their own words.
Every enquiry recorded
Nothing lost in a personal inbox.
Questions people ask
Yes. Bud answers from your own listings, so price, size and availability are the ones you published.
Yes, and it only offers slots that are actually free, then tells the agent.
Bud asks the questions you give it and records the answers, then a person takes the conversation from there.
Any time, with one tap, and hand it back to Bud when they are done.